Internal Sales Executive

When it comes to performance, skills and experience don’t tell the whole story. They only tell us what to do in known, predictable, and contextual situations. 

We look for attributes as they tell us how you behave in all situations, particularly unknown, challenging, or stressful ones when you can’t apply your learnt skills.

We have big ambitions and we need people who work here to have big ambitions too.

To achieve our growth plans we need talented and driven people who are curious and comfortable with uncertainty and step outside their comfort zone to learn and try new things.

If you're the kind of person who rolls up your sleeves and gets stuck in, we want to hear from you!

Watch HERE to find out what it takes to be successful and build a better career at MSC.

Requisition ID : 16978 

Employment Type : Full Time         

Job Category : Telesales                                             

Work Location :  Wednesbury, UK 

Potential Work Location : United Kingdom : England : Wednesbury || United Kingdom : England : West Midlands 

If you enjoy working in a fast-paced environment where no two days are the same, then joining the team as an Internal Sales Executive could just be the right job for you.

You will be an integral part of our business, and when you join us, you will play a vital role in supporting the UK’s Manufacturing and Engineering industry.

What’s in it for you? 

• At MSC, we believe in continuous growth, so you will have constant access to coaching, mentoring, and an environment that celebrates personal and professional development and successes. 
• You will also have a commission structure with huge earning potential based on your ability to transact and uncover many opportunities within our customers for MSC.
• Love discounts? You'll love it even more with our discounts and rewards site, which covers all the most popular brands. Whether it’s a breakaway, cashback on essentials or shopping for a special occasion, we’ve got you covered.  

On top of this, we give you 25 days of holiday entitlement + Bank Holidays. A company pension scheme matched up to 10% of your annual salary. Life insurance is 6 x annual salary, plus a discounted health cash plan and private medical insurance to support you with whatever life throws at you. 

Are you looking to take your career to the next level?  Are you hungry and ready to show us what you are made of?

When you join MSC we offer you more than just a job, we provide the opportunity to grow and develop, helping you build your career long term.

Great businesses need great people - that’s where you come in!   

What will you be doing?  

• Follow a pre-planned campaign which will target specific customers with the aim of transacting in the moment and winning business or finding future opportunities for MSC in the future.
• Actively grow your core customers by making outbound proactive calls per day speaking with the correct contacts.  
• Conversations will have a technical bias around metalworking tooling.  Full product training will be given with an expectation to understand and use the training to maximize sales whilst building a strong brand and reputation with our core customer base.
• Be inquisitive and ask great questions to understand our customer’s behaviors and challenges, identifying opportunities to win new business and ensuring the business we currently have is secure.

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• Collaborate with internal and external stakeholders and customers to win business quickly. You will make great strategic decisions to use the correct resources to win at pace.
• Provide insightful feedback to the business to ensure market research is utilise and actioned and we learn from your findings to become better every day

What will you need? 

To be a driven, resilient, and naturally curious sales professional who can hold meaningful conversations with your customers whilst constantly driving results.

You should be passionate about success, opportunity and personal growth whilst always remaining focused on the job and tasks at hand. Generating and closing business should keep you extremely motivated, excited, and ready to take on your next customer conversation.

We trust that our people will be able to teach you role-specific skills, but for you to truly succeed at MSC you will embody our values and these significantly important attributes; ones that MSC believes embody talent within our business. 

Connections: Your interpersonal skills; how well you manage relationships, and how rewarding you are to deal with 

Thinking: The abilities you draw upon to solve problems, learn and be agile 

Creativity: How adept you are at creating solutions and working with change. 

Drive: Your level of ambition.  The pace, energy, and enthusiasm applied to activities 

Underpinned by our 5th element: To be truly successful, we must be curious, be selfless and take personal ownership.

Ultimately, we identify talent in people who can demonstrate our values and the behaviours required to thrive in our business. So, if you can operate effectively in a team, demonstrate customer-centricity, and are eager to make a difference then we would love to hear from you - apply today!

Why MSC?

As one of the UK’s Best Companies (awarded 3 Star by Best Companies), we care about our associates.

The journey to the best version of you, starts with us. If you’re searching for an employer that will enable you to learn, grow and make a difference, you’ve found it.

You will feel a sense of purpose and belonging as we allow our people to have a voice and the opportunity to make a genuine impact

We have created a psychologically safe and inclusive environment where we treat our associates as adults and give them autonomy to make decisions, take risks and learn from mistakes.

You will be encouraged to challenge the norm, make decisions and take ownership to make changes, enabling you to significantly contribute towards our business success.

Our people-centric culture will encourage you to continuously develop, both professionally and personally.

From our culture to our forward-thinking leadership, you’ll soon realise that you have an incredible opportunity here to be your best self.

Whether your career path is vertical or squiggly we’d love to watch you grow and reach your full potential with us

Watch HERE to find out what it’s like to work at MSC and join us as we continue to build team of people doing their best work

We won’t just give you a job, we’ll enable you to be yourself, discover opportunity, unlock your potential, and design your career.