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Operations Supervisor, 2nd shift

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Date: Feb 15, 2019

Location: Columbus, OH, US

Company: MSC Industrial Supply

Built to Make You Better.
Serving customer and community starts with the very best people doing their very best work. That is precisely what we have here at MSC. If you are inspired to learn, expand your circle, take risks, and succeed as a team, you can build a better career at MSC.

Requisition ID : 1321 

Employment Type : Full Time         

Grade : Exempt 13 

Job Category : Warehouse / Distribution                                             

Work Location :  Columbus, OH (Whse) 

State or Province : Ohio (US-OH)     

Potential Work Location : United States : Ohio : Columbus 




  • Supervises  department to ensure optimum service levels are maintained.
  • Monitors progress via RE (reasonable expectancies) sheet, errors, disciplinary action, attendance, etc.
  • Monitors error rates, processes error exceptions and taken corrective action.
  • Monitors items for accuracy, correct quantity, correct item, etc., prior to leaving department.  Performs random sampling, as necessary.
  • Monitors facility for security purposes, a safe work environment, and cleanliness and monitors truck log.
  • Identifies problems and creates solutions regarding item and associate issues.
  • Researches and resolves calls received from various departments.
  • Operates basic and advanced warehouse vehicles (i.e., electric pallet jack, forklift, turret truck and/or order picker).
  • Ensures all codes are scannable and in the MSC system to prevent extra coding efforts.
  • Performs all duties inherent in the role of MSC Supervisor as defined in the MSC Code of Conduct including hiring, termination, review and development of associates.
  • Develops and monitors schedules for all unit specific deliveries.
  • Evaluates spend-a-day candidates on departmental procedures and monitors their progress.
  • Delegates to/through work team coach to ensure smooth processes flow.
  • Promotes safe work practices.
  • Operates basic and advanced warehouse vehicles.
  • Supports associate involvement in safety through team engagement in the Safety Culture.
  • Actively engages in continuous improvement efforts within the department using assessment tools to mitigate risk.
  • Prepares “at-docks” by documenting items that enter the distribution center (tagging items with date, assigning a receiving report to the document, etc.)
  • Releases items from the “PQC hold” by examining those items that require a quality assurance inspection.
  • Troubleshoots and resolves issues with vendors who supply incorrect bar codes, wrong items, etc.
  • Loads, unloads moves product by hand and/or skid.
  • Visually inspects boxes for damage or improper packaging.
  • Fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission.
  • Orders supplies, as necessary for the department.
  • Assists other departments when required.
  • In order to meet customer service requirements, associates can be temporarily re-assigned to other warehouse functions.
  • Participates in special projects and performs additional duties as required.




  • Vocational or technical school diploma or the equivalent required.
  • Two years of job-related experience.




  • Must obtain MSC license to drive warehouse vehicles within specified time requirements.
  • Knowledge of receiving process required.
  • Knowledge of tools required.
  • Knowledge of AS/400 system required.
  • Good verbal and written communication skills required.




  • Bending to lift items from the floor and racks required.
  • Lifting items between 25 and 50 pounds required.
  • Ability to operate at heights up to 50 feet required.
  • Ability to stand for prolonged periods of time required.




  • Position may require a valid states driver’s license.

Equal Opportunity Statement 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity. 

Nearest Major Market: Columbus
Nearest Secondary Market: Dublin