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Product Information Analyst I

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Date: Jan 25, 2019

Location: Davidson, NC, US

Company: MSC Industrial Supply

Build a better career with MSC. 
Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services.

Requisition ID : 1886 

Employment Type : Full Time         

Job Category : Category Management                                             

Work Location :  Davidson, NC (CSC) 

State or Province : North Carolina (US-NC)     

Potential Work Location : United States : North Carolina : Davidson 



Product Information Analyst I is responsible for supporting, measuring, understanding, improving, maintaining and extracting MSC’s product offering information.  The position operates cross-functionally with internal customers, involved in process improvement, metric measurement and fosters the MSC culture.


  • Analyzes data to identify anomalies, gaps or lack adherence to data standards
  • Assists in critical processes and/or uploads
  • Imports, exports and/or queries large databases including DB2 & SQL.
  • Analyzes, writes, maintains, and presents data utilizing Excelor other data visualization tools to support decision making process.
  • Create, maintain, document, improve processes and act as a key contributor to company-wide Product Information Data Quality effort to expand and normalize data to support all marketing and sales vehicles including but not limited to eCommerce and print catalogs.
  • Assists training of new associates in other functional areas that interact with the Product Information data.
  • Establishes and follows a process for identifying and executing data normalization opportunities.
  • Executes and coordinates data distribution, collection and validation to support larger project/process plans and data loads
  • Monitors database performance against defined goals. Investigates potential issues and recommends resolutions
  • Analyzes, refines and streamlines existing processes. Reports recommendations to management and executes as directed
  • Develops and supports project and departmental metrics, reports, processes and analytics used to measure and monitor performance standards.
  • Works cross-functionally with IS, Category, Sales, Suppliers, etc. to ensure data is consistent and accurate across databases and data entry efforts.
  • Ensures data synchronization between Product, Publishing, E-commerce, and related databases during project execution.
  • Controls database integrity to prevent structural bloat by instituting permissions processes around additions or changes to the database.
  • Provides support to other functional areas when required
  • Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
  • Participation in special projects and performs additional duties as required



  • A Bachelor’s Degree in Computer Science, Business, Analytics, Statistics or Information Systems or minimum of two years related experience is required



  • Must be able to take large datasets from various sources and apply statistical methodologies and/or calculations to describe, predict or improve business performance in a concise way required.
  • Ability to write and execute queries required.
  • Ability to analyze and summarize query results required.
  • Ability to troubleshoot and correct upload errors required
  • Ability to work with large datasets from various sources required
  • Expert level working knowledge of complete Microsoft office suite of products including Access, Excel, and Word, etc. required
  • Fundamental mathematical and analytical skills required.
  • Experience in executing multiple simultaneous projects is required. 
  • Excellent verbal and written communications skills are required.
  • Excellent time management skills are required.
  • Knowledge of data visualization tools such as Tableau or Infogram a plus
  • Knowledge of data preparation tools such as SSIS or Alteryx a plus
  • Knowledge of Master Data Management (MDM) Systems or SAP Systems a plus.
  • Fluency in Relational Database Management Systems like SQL Server, Oracle, IBM DB2, etc. preferred.
  • In depth understanding of relational databases, including the ability to write and manipulate raw query statements, preferred.



Why MSC  
People. Collaboration. Insight. That’s how you build something that works.

Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. 

As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.

If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.                                                                                         

Nearest Major Market: Charlotte
Nearest Secondary Market: Concord

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