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Sr. Quality Technician

Date: Aug 24, 2019

Location: Grand Rapids, MI, US

Company: MSC Industrial Supply

AIS is a leading production fastener company in the Midwest, providing MSC a solid growth platform for expansion in the OEM fasteners market and complements our fastener and VMI solutions, as well as our core metalworking and MRO business.


Requisition ID : 2680 

Employment Type : Full Time         

Job Category : Technical Sales & Support                                             

Work Location :  Grand Rapids, MI (AIS) 

State or Province : Michigan (US-MI)     

Potential Work Location : United States : Michigan : Grand Rapids 



The Senior Quality Technician requires maintaining quality standards by approving incoming materials, in-process production, and finished products; recording quality results. This position requires an exceptional listener with excellent time management, verbal communication and presentation skills. Integrity, vision, and dedication are essential for this role.




  • Reviewing PPAP’s and submitting them to customers
  • Responding to customer complaints and implementing the Corrective Actions
  • Reviewing industry specifications and prints
  • Reviewing and submitting data through the IMDS system
  • Providing support for Suppliers for PPAP, IMDS, and 8D questions
  • Maintaining, updating, and/or creating procedures for Quality Dept. processes
  • Maintains ISO Processes and Procedures for all departments
  • Assists with projects working with process implementation, design, flow and function
  • Plays an integral part in APQP process
  • Aids in customer visits regarding quality issues
  • Create schedules for ISO departmental internal audits and perform audits as scheduled. Submits results to Executive team
  • Maintains CQI’s
  • Work with project team to identify, analyze and recommend changes for continuous improvement
  • Participates in New Part Launch meetings
  • Participates in conference calls to resolve quality issues
  • Performing incoming inspections on parts when necessary
  • Provides coverage for Quality Manager
  • ISO Compliance
  • Trade Show Attendance and or Supplier visits
  • 100% Adherence to Non-Negotiable Rules
  • Attend Periodic Training when Applicable
  • Participating in Special projects and Perform Additional Duties as directed by Quality Manager
  • Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
  • Bachelors of Science or Arts degree or minimum five years of Industrial Quality Program Management.
  • Polished verbal and written communication skills
  • Basic math skills
  • Excellent detail orientation
  • Effective problem identification and problem-solving skills
  • Ability to work with others
  • Advanced Blueprint Reading (Engineered drawings and specifications)
  • Effective follow-up skills.
  • Highly organized.
  • Fluent in all Microsoft Office applications, with an emphasis on Outlook, Excel and PowerPoint.


Why MSC  
People. Collaboration. Insight. That’s how you build something that works.

MSC Industrial Supply Co. is a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. 

As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.

If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.


Equal Opportunity Statement 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.        

Nearest Major Market: Grand Rapids