<?xml version="1.0" encoding="UTF-8" ?><rss version="2.0" xmlns:g="http://base.google.com/ns/1.0"><channel><title></title><description></description><language>en_US</language><ttl>720</ttl><item><title>UK - Manufacturing Engineer (Wednesbury, England, GB)</title><description><![CDATA[&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;When it comes to performance, skills and experience don’t tell the whole story. They only tell us what to do in known, predictable, and contextual situations. &lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;We look for attributes as they tell us how you behave in all situations, particularly unknown, challenging, or stressful ones when you can’t apply your learnt skills.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;We have big ambitions, and we need people who work here to have big ambitions too.&lt;/b&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;To achieve our growth plans we need talented and driven people who are curious and comfortable with uncertainty and step outside their comfort zone to learn and try new things.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;If you&apos;re the kind of person who rolls up your sleeves and gets stuck in, we want to hear from you!&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;Watch &lt;a href=&quot;https://youtu.be/R9RQjT78w14&quot; target=&quot;_blank&quot;&gt;&lt;b&gt;HERE&lt;/b&gt;&lt;/a&gt; to find out what it takes to be successful and build a better career at MSC.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt; &lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Requisition ID : &lt;b&gt;21302&lt;/b&gt; &lt;/b&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Employment Type :&lt;/b&gt; Full Time         &lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Job Category :&lt;/b&gt; Engineering                                             &lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Work Location :&lt;/b&gt;  Wednesbury, UK &lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Potential Work Location :&lt;/b&gt; United Kingdom : England : Wednesbury &lt;/span&gt;&lt;/p&gt;
&lt;p&gt;As a Manufacturing Engineer with MSC, you will play a pivotal role in strengthening our technical capability and supporting customers across the manufacturing sector. You will apply advanced CAD/CAM expertise, multi‑axis machining knowledge and process driven engineering skills to help customers improve productivity, machining accuracy and overall manufacturing performance.&lt;/p&gt;
&lt;p&gt;This role sits at the heart of MSC’s technical value proposition. You will work closely with customers, suppliers and internal teams to deliver machining optimisation, robust programming support and engineering insight that enhances tool life, reduces cycle times and improves process reliability.&lt;/p&gt;
&lt;p&gt;The Manufacturing Engineering function is evolving to provide industry leading technical support, combining deep machining expertise with modern digital manufacturing tools. As part of this team, you will directly influence MSC’s ability to deliver best‑in‑class engineering solutions and strengthen our position as a trusted partner to UK manufacturers.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What will you be doing?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;You will be responsible for delivering high-quality manufacturing engineering support across milling, turning and multi‑axis machining environments. You will apply your programming expertise, machine knowledge and process‑optimisation mindset to help customers achieve better accuracy, efficiency and repeatability.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Deliver Machining &amp;amp; Programming Excellence&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Develop, optimise and troubleshoot CNC programs for 3‑axis and 5‑axis milling, CNC turning and complex machining applications.&lt;/li&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Support customers with machine setup optimisation, toolpath refinement and machining strategy improvements.&lt;/li&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Apply strong understanding of feeds, speeds, tool engagement and cutting dynamics to improve tool life and cycle times.&lt;/li&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Provide hands-on engineering support across milling, turning and multi‑axis operations.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Strengthen Technical Capability&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Work with advanced CAD/CAM platforms including Fusion 360, HyperMill and NX &lt;em&gt;(knowledge of one or more of these or similar software)&lt;/em&gt;.&lt;/li&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Support customers using modern machining technologies such as high efficiency milling, adaptive machining and multi‑axis toolpath strategies.&lt;/li&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Apply engineering judgement to solve machining challenges and improve process reliability.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Enhance Customer Productivity&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Collaborate with Applications, Technical and Sales teams to deliver machining optimisation projects and deliver cost saving targets.&lt;/li&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Provide application led guidance on tooling selection, machining strategies and process improvements.&lt;/li&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Help customers reduce downtime, improve repeatability and achieve measurable productivity gains.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Additional Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Support machining projects involving multi‑tasking machines, sliding head lathes and complex component manufacturing.&lt;/li&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Contribute to technical content, machining guides and customer education initiatives.&lt;/li&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Evaluate emerging machining technologies, digital manufacturing tools and advanced CAM strategies.&lt;/li&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Partner with suppliers to understand new tooling innovations and translate them into added value.&lt;/li&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Promote safe systems of work when supporting machining, tooling, programming and optimisation activities.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Ensure all engineering recommendations consider machine safety, operator safety, ergonomics and regulatory compliance.&lt;/p&gt;
&lt;p&gt;· Identify and help mitigate risks associated with CNC machining, tooling applications, machine set-up and production processes.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What do you need?&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Strong experience in CAD/CAM programming for CNC machining environments, ideally covering 3‑axis, 5‑axis and turning.&lt;/li&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Proven ability to set, operate and optimise milling machines, lathes and multi‑axis platforms.&lt;/li&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Experience with Fusion 360, HyperMill, NX or similar CAM systems &lt;em&gt;(knowledge of one or more required)&lt;/em&gt;.&lt;/li&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Deep understanding of machining fundamentals including toolpath strategies, cutting forces, tool holding, work holding, feeds/speeds and process optimisation.&lt;/li&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Ability to translate complex machining concepts into clear, practical guidance for customers and internal teams.&lt;/li&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Strong problem-solving skills with the ability to diagnose machining issues and implement effective solutions.&lt;/li&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Excellent collaboration skills and confidence acting as a technical subject matter expert.&lt;/li&gt;
&lt;li style=&quot;list-style-type:disc&quot;&gt;Experience working with suppliers, OEMs or engineering teams to deliver machining improvements.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What do we value?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;We trust that our people will be able to teach you the role-specific skills, but for you to truly succeed at MSC you will embody our values and these significantly important attributes; ones that MSC believes embody talent within our business.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Connections:&lt;/strong&gt; Your interpersonal skills; how well you manage relationships, and how rewarding you are to deal with&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Thinking:&lt;/strong&gt; The abilities you draw upon to solve problems, learn and be agile&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Creativity:&lt;/strong&gt; How adept you are at creating solutions and working with change.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Drive:&lt;/strong&gt; Your level of ambition.  The pace, energy, and enthusiasm applied to activities&lt;/p&gt;
&lt;p&gt;Ultimately, we identify talent in people who can demonstrate our values and the behaviours required to thrive in our business. So, if you can operate effectively in a team, demonstrate customer-centricity, and are eager to make a difference then we would love to hear from you - apply today!&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Why MSC?&lt;/b&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;The journey to the best version of yourself starts with us. If you’re searching for an employer that will enable you to learn, grow and make a difference, you’ve found it.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;You will feel a sense of purpose and belonging as we allow our people to have a voice and the opportunity to make a genuine impact.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;We have created a psychologically safe and inclusive environment where we treat our associates as adults and give them autonomy to make decisions, take risks and learn from mistakes.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;You will be encouraged to challenge the norm, make decisions and take ownership to make changes, enabling you to significantly contribute towards our business success.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;Our people-centric culture will encourage you to continuously develop, both professionally and personally.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;From our culture to our forward-thinking leadership, you’ll soon realise that you have an incredible opportunity here to be your best self.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;Whether your career path is vertical or squiggly we’d love to watch you grow and reach your full potential with us.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;Watch &lt;a href=&quot;https://youtu.be/ekEEyT6yHE8&quot; target=&quot;_blank&quot;&gt;&lt;b&gt;HERE&lt;/b&gt;&lt;/a&gt;&lt;b&gt;&lt;u&gt; &lt;/u&gt;&lt;/b&gt;to find out what it’s like to work at MSC and join us as we continue to build a team of people doing their best work&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;We won’t just give you a job, we’ll enable you to be yourself, discover opportunity, unlock your potential, and design your career.&lt;/b&gt;               &lt;/span&gt;                                                    &lt;/p&gt;
]]></description><link>https://jobs.mscdirect.com/UK/job/Wednesbury-UK-Manufacturing-Engineer-Engl/1420587400/</link><guid isPermaLink="false">1420587400</guid><g:id>1420587400</g:id><g:expiration_date>2026-09-19</g:expiration_date><g:employer>mymsc</g:employer><g:job_function>Engineering</g:job_function><g:location>Wednesbury, England, GB</g:location></item><item><title>UK - Business Facilities &amp; IT Ops Support (Wednesbury, England, GB)</title><description><![CDATA[&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;When it comes to performance, skills and experience don’t tell the whole story. They only tell us what to do in known, predictable, and contextual situations. &lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;We look for attributes as they tell us how you behave in all situations, particularly unknown, challenging, or stressful ones when you can’t apply your learnt skills.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;We have big ambitions, and we need people who work here to have big ambitions too.&lt;/b&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;To achieve our growth plans we need talented and driven people who are curious and comfortable with uncertainty and step outside their comfort zone to learn and try new things.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;If you&apos;re the kind of person who rolls up your sleeves and gets stuck in, we want to hear from you!&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;Watch &lt;a href=&quot;https://youtu.be/R9RQjT78w14&quot; target=&quot;_blank&quot;&gt;&lt;b&gt;HERE&lt;/b&gt;&lt;/a&gt; to find out what it takes to be successful and build a better career at MSC.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt; &lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Requisition ID : &lt;b&gt;21370&lt;/b&gt; &lt;/b&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Employment Type :&lt;/b&gt; Full Time         &lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Job Category :&lt;/b&gt; Facilities                                             &lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Work Location :&lt;/b&gt;  Wednesbury, UK &lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Potential Work Location :&lt;/b&gt; United Kingdom : England : Wednesbury &lt;/span&gt;&lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;strong&gt;Business Facilities &amp;amp; IT Ops Support &lt;/strong&gt;&lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;In this role, you will provide first-line support across IT, business operations and building facilities, helping to ensure our people have the systems, technology and working environment they need to perform at their best. You will troubleshoot and resolve day-to-day hardware, software and infrastructure issues, escalating more complex problems where required, while also supporting the smooth running and maintenance of our facilities. &lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;This is a varied, hands-on role that requires excellent customer service, strong technical aptitude, and a proactive approach to problem-solving. You will be someone who enjoys helping others, pays close attention to detail, and is keen to learn, with the ability to communicate confidently with colleagues and manage a range of priorities. Ultimately, you will play an important role in keeping our IT, facilities, and business operations running smoothly and efficiently. &lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Are you looking to take your career to the next level?  When you join MSC, we offer you more than just a job. We provide the opportunity to grow and develop, helping you build your career. Great businesses need great people - that’s where you come in!&lt;span style=&quot;font-family:Arial, sans-serif&quot;&gt;   &lt;/span&gt; &lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt; &lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;strong&gt;What’s in it for me?&lt;/strong&gt;&lt;span style=&quot;font-family:Arial, sans-serif&quot;&gt; &lt;/span&gt; &lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;• With MSC you’ll have the autonomy to shape your role and develop your career with us. We believe in continuous growth, which is why you will have constant access to coaching, mentoring, and an environment where personal and professional development and success are celebrated.&lt;span style=&quot;font-family:Arial, sans-serif&quot;&gt; &lt;/span&gt; &lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;strong&gt;• &lt;/strong&gt;Love discounts? You&apos;ll love it even more with our discounts and rewards site, which covers all the most popular brands. Whether it’s a breakaway, cashback on essentials or shopping for a special occasion, we’ve got you covered.&lt;span style=&quot;font-family:Arial, sans-serif&quot;&gt;  &lt;/span&gt; &lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;• On top of this, we give you 25 days of holiday entitlement + Bank Holidays. A company pension scheme matched up to 10% of your annual salary. Life insurance, which is 6x annual salary, plus, a discounted health cash plan and private medical insurance to support you with whatever life throws at you.&lt;span style=&quot;font-family:Arial, sans-serif&quot;&gt; &lt;/span&gt; &lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt; &lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;strong&gt;What will I be doing? &lt;/strong&gt; &lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;strong&gt;&lt;u&gt;IT level 1 Support&lt;/u&gt;&lt;/strong&gt; &lt;br&gt; &lt;/p&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;disc&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;strong&gt;Service Desk and End-User Support&lt;/strong&gt; &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Respond to IT support requests received by phone, email, or the ticketing system in a timely and professional manner. &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Provide clear guidance to end users on IT enquiries, including password resets, account set-up, software installations, and building access control. &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;disc&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;strong&gt;Technical Troubleshooting and Escalation&lt;/strong&gt; &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Troubleshoot and resolve basic issues relating to hardware, software, network connectivity, and peripheral devices. &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Troubleshoot basic cabling requirements, including running network cables and patching leads where required. This may involve working at a height. &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Escalate unresolved or complex issues to Level 2 or Level 3 support teams. &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;disc&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;strong&gt;Ticketing, Documentation and Continuous Improvement&lt;/strong&gt; &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Accurately document support activity, solutions and troubleshooting steps in the helpdesk ticketing system. &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Work with IT colleagues to identify recurring issues and contribute to knowledge base articles and training materials. &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;disc&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;strong&gt;Asset, Device and Workplace Support&lt;/strong&gt; &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Support IT asset management, including inventory tracking, equipment provisioning, and software licensing compliance. &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Manage the deployment and support of mobile devices. &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Schedule incoming department moves and room set-up requests. &lt;/li&gt;
&lt;/ul&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;strong&gt;&lt;u&gt;Operations/Maintenance Support&lt;/u&gt;&lt;/strong&gt; &lt;/p&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;disc&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;strong&gt;Facilities, Equipment and Infrastructure&lt;/strong&gt; &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Investigate infrastructure and facilities equipment issues, liaising with maintenance providers to minimise downtime. &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Arrange and schedule preventative maintenance visits in line with manufacturer recommendations. &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Maintain a working understanding of mechanical, electrical, and plumbing infrastructure. &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Quickly identify the root cause of onsite equipment or system failures and complete day-to-day repairs where appropriate. &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;disc&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;strong&gt;Health, Safety and Compliance&lt;/strong&gt; champion&lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Take an active role in maintaining a safe working environment for associates, visitors, and contractors. &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Carry out regular facility audits and building walkarounds, proactively identifying hazards or issues and following up on required actions. &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Keep all documentation up to date for audit purposes. &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;disc&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;strong&gt;Contractor, Supplier and Inventory Management&lt;/strong&gt; &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Manage onsite contractors and coordinate maintenance contract renewals. &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Purchase and manage basic inventory, stationery, and internal catering supplies. &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;disc&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;strong&gt;Projects and Operational Support&lt;/strong&gt; &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Support project management activities and help implement new solutions. &lt;/li&gt;
&lt;/ul&gt;
&lt;ul style=&quot;margin-top:0.0cm;margin-bottom:0.0cm&quot; type=&quot;circle&quot;&gt;
&lt;li style=&quot;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;On call, availability is required for 24/7 out-of-hours on a Rota basis. &lt;/li&gt;
&lt;/ul&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt; &lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;strong&gt;What do I need?&lt;/strong&gt;&lt;span style=&quot;font-family:Arial, sans-serif&quot;&gt; &lt;/span&gt; &lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;We trust that our people will be able to teach you role-specific skills, but for you to truly succeed at MSC you will embody our values and these significantly important attributes; ones that MSC believes embody talent within our business.&lt;span style=&quot;font-family:Arial, sans-serif&quot;&gt; &lt;/span&gt; &lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;span style=&quot;font-family:Arial, sans-serif&quot;&gt;  &lt;/span&gt;&lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;strong&gt;Connections:&lt;/strong&gt;&lt;span style=&quot;font-family:Arial, sans-serif&quot;&gt; &lt;/span&gt;Your interpersonal skills; how well you manage relationships, and how rewarding you are to deal with&lt;span style=&quot;font-family:Arial, sans-serif&quot;&gt; &lt;/span&gt; &lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;strong&gt;Thinking:&lt;/strong&gt;&lt;span style=&quot;font-family:Arial, sans-serif&quot;&gt; &lt;/span&gt;The abilities you draw upon to solve problems, learn and be agile&lt;span style=&quot;font-family:Arial, sans-serif&quot;&gt; &lt;/span&gt; &lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;strong&gt;Creativity:&lt;/strong&gt;&lt;span style=&quot;font-family:Arial, sans-serif&quot;&gt; &lt;/span&gt;How adept you are at creating solutions and working with change.&lt;span style=&quot;font-family:Arial, sans-serif&quot;&gt; &lt;/span&gt; &lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;&lt;strong&gt;Drive:&lt;/strong&gt;&lt;span style=&quot;font-family:Arial, sans-serif&quot;&gt; &lt;/span&gt;Your level of ambition.&lt;span style=&quot;font-family:Arial, sans-serif&quot;&gt; &lt;/span&gt; The pace, energy, and enthusiasm applied to activities.&lt;span style=&quot;font-family:Arial, sans-serif&quot;&gt; &lt;/span&gt; &lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt; &lt;/p&gt;
&lt;p style=&quot;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif&quot;&gt;Ultimately, we identify talent in people who can demonstrate our values and the behaviors required to thrive in our business. So, if you can operate effectively in a team, demonstrate customer-centricity, and are eager to make a difference then we would love to hear from you - apply today! &lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Why MSC?&lt;/b&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;The journey to the best version of yourself starts with us. If you’re searching for an employer that will enable you to learn, grow and make a difference, you’ve found it.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;You will feel a sense of purpose and belonging as we allow our people to have a voice and the opportunity to make a genuine impact.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;We have created a psychologically safe and inclusive environment where we treat our associates as adults and give them autonomy to make decisions, take risks and learn from mistakes.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;You will be encouraged to challenge the norm, make decisions and take ownership to make changes, enabling you to significantly contribute towards our business success.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;Our people-centric culture will encourage you to continuously develop, both professionally and personally.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;From our culture to our forward-thinking leadership, you’ll soon realise that you have an incredible opportunity here to be your best self.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;Whether your career path is vertical or squiggly we’d love to watch you grow and reach your full potential with us.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;Watch &lt;a href=&quot;https://youtu.be/ekEEyT6yHE8&quot; target=&quot;_blank&quot;&gt;&lt;b&gt;HERE&lt;/b&gt;&lt;/a&gt;&lt;b&gt;&lt;u&gt; &lt;/u&gt;&lt;/b&gt;to find out what it’s like to work at MSC and join us as we continue to build a team of people doing their best work&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;We won’t just give you a job, we’ll enable you to be yourself, discover opportunity, unlock your potential, and design your career.&lt;/b&gt;               &lt;/span&gt;                                                    &lt;/p&gt;
]]></description><link>https://jobs.mscdirect.com/UK/job/Wednesbury-UK-Business-Facilities-&amp;-IT-Ops-Support-Engl/1420926300/</link><guid isPermaLink="false">1420926300</guid><g:id>1420926300</g:id><g:expiration_date>2026-09-19</g:expiration_date><g:employer>mymsc</g:employer><g:job_function>Facilities</g:job_function><g:location>Wednesbury, England, GB</g:location></item><item><title>UK - Service Delivery Manager (GB)</title><description><![CDATA[&lt;p&gt;​&lt;span style=&quot;font-family:Arial, Helvetica, sans-serif&quot;&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Built to Make You Better.&lt;/b&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class=&quot;MsoBodyText&quot; style=&quot;margin-bottom:8.0px;margin-top:8.0px&quot;&gt;&lt;span style=&quot;font-family:Arial, Helvetica, sans-serif&quot;&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;As you already know we are all about supporting your personal and professional development as well as helping you along the way with your career journey, that’s why we can’t think of anyone better to fill our open vacancies.  &lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class=&quot;MsoBodyText&quot; style=&quot;margin-bottom:8.0px;margin-top:8.0px&quot;&gt;&lt;span style=&quot;font-family:Arial, Helvetica, sans-serif&quot;&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;Whether your career path is vertical or squiggly we’d love to support your progression internally and watch you grow. &lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class=&quot;MsoBodyText&quot;&gt; &lt;/p&gt;

&lt;p class=&quot;MsoBodyText&quot;&gt;&lt;span style=&quot;font-family:Arial, Helvetica, sans-serif&quot;&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Requisition ID&lt;/b&gt; &lt;b&gt; : &lt;span style=&quot;font-family:Arial, Helvetica, sans-serif&quot;&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;21196&lt;/b&gt;&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class=&quot;MsoBodyText&quot;&gt;&lt;span style=&quot;font-family:Arial, Helvetica, sans-serif&quot;&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Employment Type :&lt;/b&gt; &lt;span style=&quot;font-family:Arial, Helvetica, sans-serif&quot;&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;Full Time&lt;/span&gt;&lt;/span&gt;         &lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class=&quot;MsoBodyText&quot;&gt;&lt;span style=&quot;font-family:Arial, Helvetica, sans-serif&quot;&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Job Category :&lt;/b&gt; &lt;span style=&quot;font-family:Arial, Helvetica, sans-serif&quot;&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;Customer Service/Support&lt;/span&gt;&lt;/span&gt;                                             &lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class=&quot;MsoBodyText&quot;&gt;&lt;span style=&quot;font-family:Arial, Helvetica, sans-serif&quot;&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Work Location :&lt;/b&gt;  &lt;span style=&quot;font-family:Arial, Helvetica, sans-serif&quot;&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;Wednesbury, UK&lt;/span&gt;&lt;/span&gt; &lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class=&quot;MsoBodyText&quot;&gt;&lt;span style=&quot;font-family:Arial, Helvetica, sans-serif&quot;&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Potential Work Location :&lt;/b&gt; &lt;span style=&quot;font-family:Arial, Helvetica, sans-serif&quot;&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;/span&gt;&lt;/span&gt; &lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;​&lt;/p&gt;
&lt;div&gt;&lt;strong&gt;Service Delivery Manager &lt;/strong&gt;&lt;/div&gt;
&lt;p&gt;As a &lt;strong&gt;Service Delivery Manager &lt;/strong&gt;with MSC, you will be an integral part of the Key Account Vending Team contributing to servicing our large contract customers who use our vending solutions. The team provides exceptional service to our customers through effective inventory and resolution management. The customer is paramount to us at MSC, and you’ll adopt a proactive approach to maximize their experience.&lt;/p&gt;
&lt;p&gt;Are you looking to take your career to the next level? When you join MSC we offer you more than just a job, we provide the opportunity to grow and develop, helping you build your career. Great businesses need great people - that’s where you come in!&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for me?&lt;/strong&gt;&lt;/p&gt;
&lt;ul type=&quot;disc&quot;&gt;
&lt;li&gt;With MSC you’ll have the autonomy to shape your role and develop your career with us. We believe in continuous growth, which is why you will have constant access to coaching, mentoring and an environment where personal and professional development and success are celebrated.&lt;/li&gt;
&lt;li&gt;Love discounts? You&apos;ll love it even more with our discounts and rewards site, which covers all the most popular brands. Whether it’s a breakaway, cashback on essentials or shopping for a special occasion, we’ve got you covered.&lt;/li&gt;
&lt;li&gt;On top of this, we give you 25 days of holiday entitlement + Bank Holidays. A company pension scheme matched up to 10% of your annual salary. Life insurance, which is 6x annual salary, plus, a discounted health cash plan and private medical insurance to support you with whatever life throws at you.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What will I be doing?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Our customers will come to you as their first point of contact, and you will have daily interaction with them, over the phone and through email giving them the best experience possible and creating customer engagement through the relationships you build.&lt;/p&gt;
&lt;p&gt;Problem-solve and work closely with key stakeholders both with the customer’s business and at MSC to provide first-class service. We have worked hard to form great relationships with our customers, and you will naturally build and maintain these relationships to improve our customers&apos; trust in us. We will be looking for you to effectively manage service levels and stock-outs for our customers, maximising customer experience.&lt;/p&gt;
&lt;p&gt;Reacting to our customers is something we are great at, and we pride ourselves on operating proactively to anticipate issues before they arise. You will be in the perfect position to dynamically manage the stock levels through stock reviews and analysis of slow/fast stocks and ensure the right items are on-site for our customers to operate effectively and accurately.&lt;/p&gt;
&lt;p&gt;You can take personal ownership by talking to your customers, advising, coordinating, and making improvements. Support them with better purchasing decisions, product consolidation, brand offering, customer performance, sales, and margin. Improve commerciality by always balancing the needs of the customer with the needs of the business.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What do I need?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;We trust that our people will be able to teach you role-specific skills, but for you to truly succeed at MSC you will embody our values and these significantly important attributes; ones that MSC believes embody talent within our business.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Connections:&lt;/strong&gt; Your interpersonal skills; how well you manage relationships, and how rewarding you are to deal with&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Thinking:&lt;/strong&gt; The abilities you draw upon to solve problems, learn and be agile&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Creativity:&lt;/strong&gt; How adept you are at creating solutions and working with change.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Drive:&lt;/strong&gt; Your level of ambition.  The pace, energy, and enthusiasm applied to activities&lt;/p&gt;
&lt;p&gt;Ultimately, we identify talent in people who can demonstrate our values and the behaviours required to thrive in our business. So, if you can operate effectively in a team, demonstrate customer-centricity, and are eager to make a difference then we would love to hear from you - apply today!&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;This role would suit someone with experience in sales administration, customer experience, sales, customer service or account management.&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Why MSC?&lt;/b&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;The journey to the best version of yourself starts with us. If you’re searching for an employer that will enable you to learn, grow and make a difference, you’ve found it.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;You will feel a sense of purpose and belonging as we allow our people to have a voice and the opportunity to make a genuine impact.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;We have created a psychologically safe and inclusive environment where we treat our associates as adults and give them autonomy to make decisions, take risks and learn from mistakes.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;You will be encouraged to challenge the norm, make decisions and take ownership to make changes, enabling you to significantly contribute towards our business success.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;Our people-centric culture will encourage you to continuously develop, both professionally and personally.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;From our culture to our forward-thinking leadership, you’ll soon realise that you have an incredible opportunity here to be your best self.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;Whether your career path is vertical or squiggly we’d love to watch you grow and reach your full potential with us.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;Watch &lt;a href=&quot;https://youtu.be/ekEEyT6yHE8&quot; target=&quot;_blank&quot;&gt;&lt;b&gt;HERE&lt;/b&gt;&lt;/a&gt;&lt;b&gt;&lt;u&gt; &lt;/u&gt;&lt;/b&gt;to find out what it’s like to work at MSC and join us as we continue to build a team of people doing their best work&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;We won’t just give you a job, we’ll enable you to be yourself, discover opportunity, unlock your potential, and design your career.&lt;/b&gt;               &lt;/span&gt;                                                    &lt;/p&gt;
]]></description><link>https://jobs.mscdirect.com/UK/job/UK-Service-Delivery-Manager/1413267000/</link><guid isPermaLink="false">1413267000</guid><g:id>1413267000</g:id><g:expiration_date>2026-09-19</g:expiration_date><g:employer>mymsc</g:employer><g:job_function>Customer Service/Support</g:job_function><g:location>GB</g:location></item><item><title>Regional Technical Manager (Yorkshire, England, GB)</title><description><![CDATA[&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;When it comes to performance, skills and experience don’t tell the whole story. They only tell us what to do in known, predictable, and contextual situations. &lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;We look for attributes as they tell us how you behave in all situations, particularly unknown, challenging, or stressful ones when you can’t apply your learnt skills.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;We have big ambitions, and we need people who work here to have big ambitions too.&lt;/b&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;To achieve our growth plans we need talented and driven people who are curious and comfortable with uncertainty and step outside their comfort zone to learn and try new things.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;If you&apos;re the kind of person who rolls up your sleeves and gets stuck in, we want to hear from you!&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;Watch &lt;a href=&quot;https://youtu.be/R9RQjT78w14&quot; target=&quot;_blank&quot;&gt;&lt;b&gt;HERE&lt;/b&gt;&lt;/a&gt; to find out what it takes to be successful and build a better career at MSC.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt; &lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Requisition ID : &lt;b&gt;19519&lt;/b&gt; &lt;/b&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Employment Type :&lt;/b&gt; Full Time         &lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Job Category :&lt;/b&gt; Sales                                             &lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Work Location :&lt;/b&gt;  Wednesbury, UK &lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span style=&quot;font-size:16.0px&quot;&gt;&lt;b&gt;Potential Work Location :&lt;/b&gt; United Kingdom : England : Yorkshire &lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;As the Regional Technical Manager for the Northern Region at MSC Industrial Supply, you will work alongside the Regional Technical Manager (South) to lead the Applications Engineers and Technical Sales teams. Your primary focus will be on developing and guiding these teams to deliver engineering solutions and provide exceptional technical support to our customers, driving growth across our key accounts and regional areas in the metalworking sector.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;div&gt;
&lt;div&gt;
&lt;p&gt;&lt;span&gt;Key Responsibilities:&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;ul style=&quot;list-style-type:disc&quot;&gt;
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&lt;p&gt;&lt;span&gt;Team Leadership:&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;ul style=&quot;list-style-type:circle&quot;&gt;
&lt;li&gt;
&lt;p&gt;&lt;span&gt;Oversee your team of Applications Engineers to fulfil contractual commitments to our key and national customers. Guiding them on comprehensive turnkey engineering solutions.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;ul style=&quot;list-style-type:circle&quot;&gt;
&lt;li&gt;
&lt;p&gt;&lt;span&gt;Build and lead your regional Technical Sales Team to address technical enquiries, conduct cutting tool trials, and achieve metalworking growth targets.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;ul style=&quot;list-style-type:circle&quot;&gt;
&lt;li&gt;
&lt;p&gt;&lt;span&gt;Foster a high-performance culture by setting clear goals, providing regular feedback, and encouraging continuous improvement.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;ul style=&quot;list-style-type:disc&quot;&gt;
&lt;li&gt;
&lt;p&gt;&lt;span&gt;Customer Support and Development:&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;ul style=&quot;list-style-type:circle&quot;&gt;
&lt;li&gt;
&lt;p&gt;&lt;span&gt;Ensure the team effectively communicates MSC’s vision and value proposition to customers.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;ul style=&quot;list-style-type:circle&quot;&gt;
&lt;li&gt;
&lt;p&gt;&lt;span&gt;Support our largest customers by managing activity pipelines, ensuring contractual commitments are met, and building strong relationships with senior stakeholders.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;ul style=&quot;list-style-type:circle&quot;&gt;
&lt;li&gt;
&lt;p&gt;&lt;span&gt;Assist engineers in managing their account portfolios, providing guidance and support to enhance customer satisfaction and loyalty.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
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&lt;/ul&gt;
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&lt;p&gt;&lt;span&gt;Support engineers to scope new opportunities and maintain a healthy pipeline of projects and cost saving targets.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;ul style=&quot;list-style-type:disc&quot;&gt;
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&lt;p&gt;&lt;span&gt;Talent Development:&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
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&lt;p&gt;&lt;span&gt;Recruit, train, and develop top talent within the Applications Engineering and Technical Sales Teams.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
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&lt;p&gt;&lt;span&gt;Promote a culture of innovation, ownership, and accountability within the teams.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
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&lt;p&gt;&lt;span&gt;Provide ongoing coaching and professional development opportunities to ensure team members reach their full potential.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;ul style=&quot;list-style-type:disc&quot;&gt;
&lt;li&gt;
&lt;p&gt;&lt;span&gt;Supplier Relationships:&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;ul style=&quot;list-style-type:circle&quot;&gt;
&lt;li&gt;
&lt;p&gt;&lt;span&gt;Establish and maintain strong relationships with strategic suppliers to secure advantages and deliver cost savings to our customers.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;ul style=&quot;list-style-type:circle&quot;&gt;
&lt;li&gt;
&lt;p&gt;&lt;span&gt;Collaborate with suppliers to stay informed about the latest products and technologies, ensuring MSC remains competitive.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;ul style=&quot;list-style-type:disc&quot;&gt;
&lt;li&gt;
&lt;p&gt;&lt;span&gt;Cross-Departmental Collaboration:&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div&gt;
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&lt;li&gt;
&lt;p&gt;&lt;span&gt;Work closely with other departments, including Territory Sales, Business Development, Marketing, and Product Management, to provide comprehensive customer support.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;ul style=&quot;list-style-type:circle&quot;&gt;
&lt;li&gt;
&lt;p&gt;&lt;span&gt;Facilitate effective communication and collaboration across teams to ensure a seamless customer experience.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;p&gt;&lt;span&gt;Qualifications:&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;ul style=&quot;list-style-type:disc&quot;&gt;
&lt;li&gt;
&lt;p&gt;&lt;span&gt;Proven experience in a technical management role, ideally within the industrial supply or metalworking sector.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;ul style=&quot;list-style-type:disc&quot;&gt;
&lt;li&gt;
&lt;p&gt;&lt;span&gt;Technical expertise in CNC engineering, manufacturing processes, and cutting tools.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;ul style=&quot;list-style-type:disc&quot;&gt;
&lt;li&gt;
&lt;p&gt;&lt;span&gt;Strong leadership and team management skills, with the ability to inspire and motivate teams.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;ul style=&quot;list-style-type:disc&quot;&gt;
&lt;li&gt;
&lt;p&gt;&lt;span&gt;Excellent communication and interpersonal skills, capable of building effective relationships with stakeholders at all levels.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;ul style=&quot;list-style-type:disc&quot;&gt;
&lt;li&gt;
&lt;p&gt;&lt;span&gt;Strategic thinking and problem-solving abilities, with a focus on achieving business objectives.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;p&gt;&lt;span&gt;Impact:&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;p&gt;&lt;span&gt;Your leadership will be instrumental in driving the success of the Applications Engineering Team and the Technical Sales Team in the Northern Region. By developing and leading these teams, you will contribute significantly to MSC’s growth and success, ensuring we deliver exceptional technical support and innovative solutions to our customers.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/div&gt;
&lt;/div&gt;&lt;p&gt;&lt;span style=&quot;font-size:12.0pt&quot;&gt;&lt;strong&gt;Why MSC?&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size:12.0pt&quot;&gt;The journey to the best version of yourself starts with us. If you’re searching for an employer that will enable you to learn, grow and make a difference, you’ve found it.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size:12.0pt&quot;&gt;You will feel a sense of purpose and belonging as we allow our people to have a voice and the opportunity to make a genuine impact.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size:12.0pt&quot;&gt;We have created a psychologically safe and inclusive environment where we treat our associates as adults and give them autonomy to make decisions, take risks and learn from mistakes.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size:12.0pt&quot;&gt;You will be encouraged to challenge the norm, make decisions and take ownership to make changes, enabling you to significantly contribute towards our business success.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size:12.0pt&quot;&gt;Our people-centric culture will encourage you to continuously develop, both professionally and personally.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size:12.0pt&quot;&gt;From our culture to our forward-thinking leadership, you’ll soon realise that you have an incredible opportunity here to be your best self.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size:12.0pt&quot;&gt;Whether your career path is vertical or squiggly we’d love to watch you grow and reach your full potential with us.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size:12.0pt&quot;&gt;Watch &lt;a href=&quot;https://youtu.be/ekEEyT6yHE8&quot; target=&quot;_blank&quot; rel=&quot;noopener&quot;&gt;&lt;strong&gt;HERE&lt;/strong&gt;&lt;/a&gt;&lt;strong&gt;&lt;u&gt; &lt;/u&gt;&lt;/strong&gt;to find out what it’s like to work at MSC and join us as we continue to build a team of people doing their best work&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size:10.0pt&quot;&gt;&lt;span style=&quot;font-size:12.0pt&quot;&gt;&lt;strong&gt;We won’t just give you a job, we’ll enable you to be yourself, discover opportunity, unlock your potential, and design your career.&lt;/strong&gt;    &lt;/span&gt;                                        &lt;/span&gt;                       &lt;/p&gt;]]></description><link>https://jobs.mscdirect.com/UK/job/Yorkshire-Regional-Technical-Manager-Engl/1392140900/</link><guid isPermaLink="false">1392140900</guid><g:id>1392140900</g:id><g:expiration_date>2026-09-19</g:expiration_date><g:employer>mymsc</g:employer><g:job_function>Sales</g:job_function><g:location>Yorkshire, England, GB</g:location></item></channel></rss>