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Proposal Writer

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Date: Jan 11, 2019

Location: Davidson, NC, US

Company: MSC Industrial Supply

Build a better career with MSC. 
Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services.

Requisition ID : 1460 

Employment Type : Full Time         

Job Category : Sales Operations                                             

Work Location :  Davidson, NC (CSC) 

State or Province : North Carolina (US-NC)     

Potential Work Location : United States : North Carolina : Davidson 



The position of Technical Proposal Writer will work with the Sales team, as required, to write or review content to ensure it meets or exceeds expectations.


  • Uses independent judgment to write proposals and content based on scheduled and on-demand requests
  • Translate customer requirements and ‘Request for Information’ (RFQ) into compelling proposals and responses.
  • Completes deliverables on time, as required by internal and external customers.
  • Works with the Sales team to develop and update proposal content, including images as necessary.
  • Implements and documents processes to efficiently process a Request for Proposal (RFP).
  • Maintains excellent record keeping practices and tracks all changes.
  • Updates content library and electronic paperless filing system.
  • Obtains approval from Subject Matter Experts (SME) to ensure integrity and accuracy is upheld.
  • Develops relationships and manages internal customer’s expectations.
  • Protects MSC’s interests.
  • Administer surveys to gauge customer satisfaction as it applies to proposal effectiveness.
  • Works cross-functionally with various department leads to obtain additional proposal content and information.
  • Promotes adherence to corporate principles, policies, standards, processes, procedures, branding and guidelines to write and produce compelling proposal content to create best-in-class proposals based on customer need and MSC goals.
  • Provides training for others as necessary.
  • Seeks out continuous improvement opportunities.
  • Keeps up-to-date on new technological advancements.
  • Fosters the MSC Culture in the department and throughout the company to fulfill MSC’s mission.
  • Participates in special projects and performs additional duties as required.


  • Bachelor’s degree in Business or the equivalent experience is required.
  • Minimum of five years related business experience is required. 
  • Previous experience using Sant, Qvidian, Pragmatec, or other content management application/software and experience working with a CRM application is a plus.


  • Excellent analytical skills and the ability to think conceptually are required.
  • Computer literacy and proficiency in spreadsheet and expert word processing software skills are required.  Proficiency using PowerPoint is required.
  • Excellent organizational and time management skills required.
  • Excellent verbal, written and presentation skills required.
  • Problem solving ability required.


  • A valid driver’s license and minimal travel (less than 5%) required.



Why MSC  
People. Collaboration. Insight. That’s how you build something that works.

Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. 

As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.

If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.                                                                                         

Nearest Major Market: Charlotte
Nearest Secondary Market: Concord

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