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Metalworking Specialist (Calgary, Alberta)

Date: Aug 13, 2019

Location: Edmonton, AB, CA

Company: MSC Industrial Supply

Built to Make You Better.
Serving customer and community starts with the very best people doing their very best work. That is precisely what we have here at MSC. If you are inspired to learn, expand your circle, take risks, and succeed as a team, you can build a better career at MSC.

Requisition ID : 3415 

Employment Type : Full Time         

Grade : Exempt 15 

Job Category : Sales / Business Development                                             

Work Location :  Calgary

State or Province : Alberta (CA-AB)     

Potential Work Location : Canada : Alberta : Edmonton 




The Metalworking Specialist will collaborate with the MSC Sales team, customers and suppliers in the application of metalworking (MW) and industry knowledge to provide recommendations for customer process and cost improvements. This position will also coordinate and utilize supplier resources to achieve targeted goals.  


  • Under the guidance of the Metalworking Specialist Manager as well as independently, apply tools to assigned customer segments, with an emphasis on manufacturing customers, to deliver process improvements and documented cost savings.
  • Develop relationships and partner with our key suppliers to drive metalworking growth and customer support.
  • Drive accelerated MW sales growth and technical MW support within identified MW target accounts and geographical area.
  • Support solutions opportunities at appropriate customers to help achieve MW growth and attain cost savings goals.
  • Under the guidance of a Metalworking Specialist or Manager as well as independently, provide technical support to our MSC Sales team for metalworking application opportunities, coordinate local supplier support for tool testing and provide local exclusive brand technical and brand support.
  • Participate in an ongoing training program established by Sales Readiness, Development Team, and MW Management Team. Training activities to include, but are not limited to:
    • Successful completion of Tooling U through Sales Master Level 2 (Level 3 to be eligible for Sr status)
    • All Strategic Supplier provided training courses within 24 months
    • Detailed training on use of cost savings documentation tools (Application Optimization).
    • Customer Needs Analysis training
  • Assist in the identification and acquisition of new MW customers
  • Support MW vending customer opportunities to help achieve incremental growth and attain cost savings goals
  • Utilize available business tools to maintain and manage customer savings and all SMART goals
  • Provide technical support to our MSC sales team for metalworking application opportunities
  • Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
  • Participation in special projects and performs additional duties as required.



  • Minimum 2 years machining applications, experience and/or demonstrated proficiency in MW applications, experience with machining productivity improvement or cost savings initiatives.
  • Field sales experience with distributor or metalworking tooling manufacturer is preferred.
  • Basic understanding of a broad range of metalworking applications required.
  • High school diploma or equivalent required.



  • Strong analytical & math skills are required.
  • Proficient in Microsoft Word, Excel and PowerPoint, experience.
  • Strong background and demonstrated success in selling profitable solutions or service.
  • Solid communication skills, with the ability to work with cross-functional teams and interact with all levels of customers within manufacturing facilities required.
  • Ability to make recommendations for solutions based on information gathered and analyzed from systems.
  • Strong interpersonal and communications skills (oral and written) along with strong attention to detail and follow through required.
  • Strong ability to be flexible and adapt to change in business practices, market changes, etc.
  • Self-motivated to meet specific sales goals.
  • Ability to work independently and cross-functionally.
  • Ability to learn manufacturing concepts and processes.    
  • Demonstration of competitive spirit and ability to overcome obstacles to success.
  • Excellent ability to adapt to a changing environment quickly and effectively. 
  • Competent presentation skills required.




  • A valid driver’s license and the ability to travel to the United States of America as well as out of province / cross province travel, estimated 20% overnight travel.





Why MSC  
People. Collaboration. Insight. That’s how you build something that works.

Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. 


We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.


If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity. MSC offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

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