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Mgr, Whse Outbound

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Date: Jan 6, 2019

Location: Elkhart, IN, US

Company: MSC Industrial Supply

Built to Make You Better.
Serving customer and community starts with the very best people doing their very best work. That is precisely what we have here at MSC. If you are inspired to learn, expand your circle, take risks, and succeed as a team, you can build a better career at MSC.

Requisition ID : 1459 

Employment Type : Full Time         

Grade : Exempt 16 

Job Category : Warehouse / Distribution                                             

Work Location :  Elkhart, IN (Whse) 

State or Province : Indiana (US-IN)     

Potential Work Location : United States : Indiana : Elkhart 

 

JOB DESCRIPTION

JOB TITLE: Manager, Warehouse Outbound

 

JOB CODE:

1347

EXEMPT/NON-EXEMPT:

Exempt

REPORTS TO:

Director, CFC

DEPT.:

     

DEPT. APPROVAL:

     

DATE:

     

HR APPROVAL:

     

DATE:

9/17

MANAGER LEVEL:

     

EEO CODE:

1

DIVISION:

CFC

GRADE:

E16

 

DUTIES and RESPONSIBILITIES:

  1. Manages department workflow to ensure optimum service levels are maintained.
  2. Oversees service levels to ensure delivery trucks depart on time and as scheduled.
  3. Monitors productivity reports and error-rate reports and takes corrective action.
  4. Resolves internal and external customer complaints.
  5. Attends cross-functional meetings regarding new procedures or improvements to the current system, and conducts weekly supervisory meetings to discuss improvement opportunities.
  6. Reviews and monitors associate training needs.
  7. Monitors and adheres to culture training policies and initiatives.
  8. Interacts with the Goods-In team to aid in reducing the number of errors that leave the CFC and increase communication.
  9. Promotes safe work practices.
  10. Interacts with vendors regarding improved shipping materials.
  11. Analyzes goods out procedures and processes to identify improvement opportunities.
  12. Shares “best practices” with other CFCs.
  13. Ensures compliance with all applicable legislative and regulatory requirements and standards by directing and monitoring the implementation of necessary documentation.
  14. Interacts with Sales, In-Bound and Inventory departments in order to ensure that service level is maintained.
  15. Improves customer service while continuing to reduce out-bound distribution costs.
  16. Develops and supports supervisory goals regarding safety metrics.
  17. Provides resources for Global Safety initiatives.
  18. Performs all duties inherent in the role of MSC Manager as defined in the MSC Code of Conduct including hiring, termination, review and development of associates.
  19. Fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission.

In order to meet customer service requirements, associates can be temporarily re-assigned to other warehouse functions.

Participates in special projects and performs additional duties as required.

 

 

*INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of knowledge experience level and abilities required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

EDUCATION and EXPERIENCE:

  1. High school diploma or the equivalent required.

Minimum of five years of distribution experience and management experience required.

SKILLS:

Excellent working knowledge of the distribution process and goods out process required.

  1. Computer proficiency in word processing and spreadsheet software required.
  2. Knowledge of computers and AS/400 system required.

Good verbal and written communication skills required.

PHYSICAL REQUIREMENTS:

  • Bending to lift items from the floor and racks required.
  • Lifting items between 25 and 50 pounds required.
  • Ability to operate at heights up to 50 feet required.
  • Ability to stand for prolonged periods of time required.

MISCELLANEOUS:

  • Position may require a valid states driver’s license.
  • Position may require the ability to travel.

Equal Opportunity Statement 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity. 


Nearest Major Market: Elkhart
Nearest Secondary Market: South Bend