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Lean Program Specialist

Date: Aug 28, 2021

Location: Harrisburg, PA, US

Company: MSC Industrial Supply

Built to Make You Better.
Serving customer and community starts with the very best people doing their very best work. That is precisely what we have here at MSC. If you are inspired to learn, expand your circle, take risks, and succeed as a team, you can build a better career at MSC.

Requisition ID : 7371

Employment Type : Full Time                                               

Work Location : Harrisburg, PA

State or Province : PA   

Potential Work Location : Harrisburg,PA



  • Facilitate multiple Lean Kaizen events, driving the cross-functional team to implement change resulting in streamlined processes.
  • Instill the Continual Improvement/Lean Kaizen approach of breakthrough improvements throughout the MSC organization.
  • Proactively drive change and process improvements across all functional areas.
  • Work with MSC leadership to identify areas for Lean Kaizen events, establish goals and objectives for each event, create project charter and select cross functional team members and leaders.
  • Participate in development of Continual Improvement/Lean training materials & curriculum.
  • Help functional area associates periodically review their business (key performance measures, major accomplishments and significant issues & challenges) and identify improvement opportunities.
  • Deliver/Present the Continual Improvement/Lean training courses to all levels of the organization, including MSC’s management team; trains and educates leadership and associates on the purpose, value and application of Continual Improvement tools.
  • Support and facilitate the development of the Continual Improvement/Lean initiative and cascading the methodology throughout MSC.
  • Drive associates to establish and track/monitor business performance metrics to measure results and ensure continuous, sustainable improvement occurs across MSC processes.
  • Help associates measure results of implemented improvements and communicate successes, along with identifying training needs and resources required to support continuous improvement activities.
  • Participate in the identification and implementation of new tools, technology and strategies to help promote continuous improvement within MSC.
  • Provide and coordinate training on the use and application of various Lean tools/techniques.
  • Assist associates in establishing and refining performance scorecards, including performance measures, drivers and influences along with establishing performance standards and improvement targets.
  • Ensure Business Owners complete all tasks by acting as liaison for the Continual Improvement team and related cross-functional areas.
  • Identify and incorporate external best practices into MSC’s Continual Improvement/Lean initiative.
  • Perform data analysis, prep work and follow through on all open action items required to successfully facilitate a Lean Kaizen event.
  • Responsible for coordinating and participating in 30, 60, 90 day 6 month and 1 year follow-up meetings for each event to ensure action items are completed and improvements are realized and maintained.
  • Communicate cross-functionally at all levels within the company, including senior management.
  • Foster the MSC Culture in the CFC and throughout the company to ensure fulfillment of MSC’s mission and vision.
  • Participate in special projects and performs additional duties as required.


  • A Bachelor’s Degree in business, engineering or equivalent experience is required.
  • Minimum two years of Lean, Six Sigma, project management, training, and/or other related methodologies. Distribution environment is preferred.


  • Excellent presentation/oral and written communications skills required.
  • Strong interpersonal skills required.
  • Excellent organizational and time management skills are required.
  • Computer literacy and proficiency in MS Word, MS Excel, MS PowerPoint, MS Visio


  • A valid driver’s license and the ability to travel 20% are required.


Why MSC  
People. Collaboration. Insight. That’s how you build something that works.

Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. 

We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.

If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement 
At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law.                    


Nearest Major Market: Philadelphia
Nearest Secondary Market: Harrisburg