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Customer Service Representative

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Date: May 1, 2019

Location: Omaha, NE, US

Company: MSC Industrial Supply

DECO Tool Supply Company, an MSC Company is a large industrial distributor of carbide, cutting tools, abrasives and MRO supplies to the metal cutting industry.  Headquartered in Davenport, Iowa, DECO Tool Supply has 10 stocking branch locations throughout the United States.

Requisition ID : 2810 

Employment Type : Full Time         

Job Category : Customer Care / Contact Centre                                             

Work Location :  Omaha, NE (Deco) 

State or Province : Nebraska (US-NE)     

Potential Work Location : United States : Nebraska : Omaha 

 

 

 

A successful candidate would have direct customer service responsibilities with assigned and unassigned customer accounts. They would be the point of contact for the customer as the customer accesses the goods and services of our company in the industrial tool market. Responsibilities include sourcing, sales, providing product recommendations, quoting, ordering, expediting and general account maintenance. Works hand in hand with outside sales to develop relationships with customers to determine needs and grow accounts.  Negotiates with Vendors for the best price and delivery. Works with accounting to assure proper invoicing and timely payment.

 

 

Requirements-

 

Excellent communication skills verbal and written Self-motivated, ability to manage multiple tasks, great organizational skills, eye for detail Computer skills including Microsoft word and excel Team oriented Possess  mechanical aptitude, quick learner High school graduate Product knowledge of industrial tools, gages and systems used in the machining industry Experience in Industrial Distribution or Buyer purchasing these products as an end user

 

 

Why MSC  
People. Collaboration. Insight. That’s how you build something that works.

MSC Industrial Supply Co. is a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. 

 

As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.

 

If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

 

Equal Opportunity Statement 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.                                


Nearest Major Market: Omaha
Nearest Secondary Market: Council Bluffs