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Account Executive

Date: Nov 19, 2020

Location: Pittsburgh, PA, US

Company: MSC Industrial Supply

Built to Make You Better.
Serving customer and community starts with the very best people doing their very best work. That is precisely what we have here at MSC. If you are inspired to learn, expand your circle, take risks, and succeed as a team, you can build a better career at MSC.

Requisition ID : 5560 

Associate Referral Bonus Amount : $1,000.00 

Employment Type : Full Time         

Grade : Sales 12 

Job Category : Sales / Business Development                                             

Work Location :  Pittsburgh, PA 

State or Province : Pennsylvania (US-PA)     

Potential Work Location : United States : Pennsylvania : Pittsburgh 


Territory covers: Cumberland, MD/Morgantown, WV and Clarksburg, WV


<span style="font-family:"Arial",sans-serif">BRIEF POSITION SUMMARY

<span style="font-family:"Arial",sans-serif">The Account Executive’s primary goal is to organically generate sales by nurturing existing customer relationships and prospecting for new customers. The Account Executive will provide world class account management, acting as a liaison between the company and a group of customers. The Account Executive should have proven strategic sales strategies, with a proven track record of success prospecting, penetrating, managing and closing customers. Works as part of a collaborative team to drive sales by focusing on acquisition, development, retention and management of strategic clients in designated territories.


  • <span style="font-family:"Arial",sans-serif">Penetrates accounts at both the functional and Executive level, working with District leaders and industry experts to design superior solutions for customers current and future needs.
  • <span style="font-family:"Arial",sans-serif">Provides cross-territory technical and sales expertise when needed.  
  • <span style="font-family:"Arial",sans-serif">Instrumental in execution of MSC Collaboration projects and cross selling activities.
  • <span style="font-family:"Arial",sans-serif">Acts as a role model for all sales associates and consistently demonstrates MSC values and financial achievement.
  • <span style="font-family:"Arial",sans-serif">Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills.
  • <span style="font-family:"Arial",sans-serif">Must achieve sales plan and account retention target.
  • <span style="font-family:"Arial",sans-serif">Identify and grow opportunities within the district through collaboration with Strategic Accounts, National Account, MSC sales, and Sales Management to insure growth achievement.
  • <span style="font-family:"Arial",sans-serif">Effectively communicate initiatives between multiple contacts within a customer
  • <span style="font-family:"Arial",sans-serif">Maximize the percentage of productivity through the utilization of multiple MSC Solution channels.
  • <span style="font-family:"Arial",sans-serif">Develops world class relationships with customers and delivers key components of the sales strategy, while being initiative to solve customer’s needs.
  • <span style="font-family:"Arial",sans-serif">Has in-depth experience, knowledge and skills in acquiring customers by exceeding their requirements.
  • <span style="font-family:"Arial",sans-serif">Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest products and services. Sells with goals of exceeding departmental financial and division targets.
  • <span style="font-family:"Arial",sans-serif">Stays aware of the competitive landscape and emerging technologies to best position MSC in the marketplace.
  • <span style="font-family:"Arial",sans-serif">Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations.
  • <span style="font-family:"Arial",sans-serif">Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
  • <span style="font-family:"Arial",sans-serif">Retains customer base by delivering and ensuring a superior customer experience.
  • <span style="font-family:"Arial",sans-serif">Maintains accurate and quality sales records and prepares sales and activity reports as required.
  • <span style="font-family:"Arial",sans-serif">Responsible for successful implementation of major company programs and initiatives.
  • <span style="font-family:"Arial",sans-serif">Assists or conducts prospect/customer surveys and conversions and set up of new customer locations.
  • <span style="font-family:"Arial",sans-serif">Secures and submits customer orders for processing utilizing wireless ordering technology.
  • <span style="font-family:"Arial",sans-serif">Develops pricing strategy for non-contract customers in conjunction with activities in accordance with company policies and corporate business conduct guidelines.
  • <span style="font-family:"Arial",sans-serif">Submits in timely manner, in the format requested, all written reports as required by management.
  • <span style="font-family:"Arial",sans-serif">Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
  • <span style="font-family:"Arial",sans-serif">Participation in special projects and performs additional duties as required.

<span style="font-family:"Arial",sans-serif">EDUCATION and EXPERIENCE:

  • <span style="font-family:"Arial",sans-serif">High school diploma or equivalent is required.
  • <span style="font-family:"Arial",sans-serif">Two to four year college degree preferred.
  • <span style="font-family:"Arial",sans-serif">Minimum of 3+ years outside direct sales/service experience preferred.
  • <span style="font-family:"Arial",sans-serif">4 years of Industry experience preferred.  
  • <span style="font-family:"Arial",sans-serif">Experience in account retention and account penetration (expansion of sales within existing accounts); must be able to verify sales successes.

<span style="font-family:"Arial",sans-serif">SKILLS:

  • <span style="font-family:"Arial",sans-serif">Proven track record in new account acquisition, account retention and account penetration (expansion of sales within existing accounts).
  • <span style="font-family:"Arial",sans-serif">High degree of integrity and ability to develop customer relationships required.
  • <span style="font-family:"Arial",sans-serif">Demonstrated ability to resolve problems and develop action plans
  • <span style="font-family:"Arial",sans-serif">Technical product knowledge preferred - relevant to the markets being served, including but not limited to fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing, etc.
  • <span style="font-family:"Arial",sans-serif">Requires ability to read technical material and develop analysis regarding the same
  • <span style="font-family:"Arial",sans-serif">Must exhibit excellent verbal and written communication skills, as well as excellent listening, presentation and questioning skills
  • <span style="font-family:"Arial",sans-serif">Computer literate (MS Word, Excel, PowerPoint, email) and ability to acclimate to PC based order entry system and wireless, hand held scanners
  • <span style="font-family:"Arial",sans-serif">Must exhibit basic math skills and ability to organize and manage time appropriately. 

<span style="font-family:"Arial",sans-serif">OTHER REQUIREMENTS:

  • <span style="font-family:"Arial",sans-serif">A valid driver’s license.
  • <span style="font-family:"Arial",sans-serif">Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required.
  • <span style="font-family:"Arial",sans-serif">Job entails frequent lifting, bending and stretching.
  • <span style="font-family:"Arial",sans-serif">Ability to move product weighing up to 60 pounds.


Why MSC  
People. Collaboration. Insight. That’s how you build something that works.

Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. 

We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.

If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement 
At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law.                    


Nearest Major Market: Pittsburgh