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Quote Specialist

Date: Aug 16, 2019

Location: Wednesbury, WLL, GB

Company: MSC Industrial Supply

Built to Make You Better.
Serving customer and community starts with the very best people doing their very best work. That is precisely what we have here at MSC. If you are inspired to learn, expand your circle, take risks, and succeed as a team, you can build a better career at MSC.



£22k - £24k per annum

Are you looking to work for a company that drives Ambition, stands by their Values and invests in their People?  MSC truly puts the customer at the heart of everything we do, providing exceptional service through exceptional people.  We empower our associates to push the boundaries, so we can be the best Industrial Distributor in the world! 

Due to growth MSC are now looking to recruit for a Quote Specialist.  In this role you will be responsible for sourcing items outside of our catalogue range which include cutting tools, PPE and other products related to the metalworking industry therefore previous experience is desirable.

You will be empowered to make the right commercial decisions for both the customer and the company whilst at the same time providing a turnaround to meet the customer expectations.  Understanding the customers’ needs and communication is key to ensure that we are successful in converting the quote.

About Us:

MSC is a leader in the supply of Metalworking and Maintenance, Repair and Operations products and services.  We are continuing to achieve significant growth in the Engineering industry through the distribution of our extensive 130,000 product range


We have been voted one of the top 75 companies to work for in the West Midlands and are Investors In People and Institute of Customer Service Accredited.  Your career is important to us, we invest in the growth and development of our people.


Your Quote Specialist role:


  • Sourcing the right product for the customers’ needs and actioning all quote requests effectively and efficiently in line with the business SLA’s
  • Communicate with customers to understand requirements
  • Promote an ‘Easy to do Business with’ ethos by maintaining a can-do attitude with all internal and external customers
  • Make commercial sound decisions through optimising supplier selection, brand selection and qualification of margin expectations whilst identifying areas of margin improvement
  • Proactively develop and maintain your personal knowledge on our industry, suppliers and products
  • Successfully attain personal KPI’s in line with the business strategy



Our ideal Quote Specialist will have:


  • Experience in the Metalworking Industry and/or related products and be commercially astute
  • A passion for Customer Excellence
  • Outstanding communication and listening skills
  • Clear decision-making ability
  • Results orientated
  • Displays a sense of urgency to get the task completed, using initiative
  • Flexibility and adaptability
  • A thirst for teamworking


Benefits play an important role in your choice of an employer, which is why MSC offers a generous package, including (amongst others):

  • 25 Days holiday entitlement plus Bank Holidays
  • Company Pension Scheme matched up to 10% of annual salary
  • Private Medical Insurance
  • Life Insurance – 6x Annual Salary
  • Associate incentives and discounts
  • Free on-site parking
  • Cycle to work scheme
  • Discounted health cash plan


To not miss out on the opportunity to become our next Quote Specialist, click the apply button below to register your interest.  We look forward to meeting you!


Why MSC  
People. Collaboration. Insight. That’s how you build something that works.

Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. 


As one of the UK’s Best Companies (awarded One Star by Best Companies), we care about our associates and have programs in place to help our team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.


If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.


Equal Opportunity Statement 
All qualified applicants will receive consideration for employment without regard to Disability, Ethnicity, Religion or Belief, Gender, Gender Reassignment and Identity, Sexual Orientation, Age, Marriage or Civil Partnership, Pregnancy or Maternity.